Customer Reviews
At Service Air, we take pride in delivering top-tier HVAC services to our community. Don’t just take our word for it— see what our customers have to say!
Service Air Eastern Shore
AL, 14975 AL-104, Silverhill
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Update 02/20/2025
Update 09/15/2025
Princeton Allen serviced my AC unit for proper operation. He cleaned the coils, made sure all was working properly. He also reinstalled my wi fi to operate my thermostat from anywhere I might be located … More to set my temperature to my desired temperature. Good friendly professional service.
Update
09/15/2025
Service Air Eastern Shore Inc, Derrick arrived this morning as scheduled on time, and immediately began my annual service check. He found my AC/heating system working perfectly.
Derrick was very kind, respectful, professional and completed the inspection throughly.
If you folks need a reliable, professional, on time company to take care of your AC unit needs, contact this Company.
You won't be disappointed!!
Today I needed my home air/furnace serviced it had gone on vacation without my prior approval. I called Service Air. I have used this company prior to today, with great results.
Today ALEX MORENO and Matt came to my rescue , they checked out the sysyem and recommended the old 11 yr unit be replaced. I trust this company, since I have used them in the past 2 years for servicing.
The entire staff at Service Air including the receptionists who answer the phones(kathy) are really great in understanding and scheduling the services.
Their service was excellent! All staff were kind, very professional, and respectful.
If you need your air/heating unit serviced, you can't go wrong using this company. The company has excellent people, beginning the moment they answer the phone! One can judge a company by the way the customer service person answers the phone.
They make you feel special right off the bat.
Try them, you won't be disapointed!
JB.
Today 8/16/24 I had the installation of my new air/ heating unit. The crew showed up on time as scheduled lead by Jeremy Starling.
They went to work immediately removing the old unit, and installing the new unit.
The entire crew were kind,
respectful and worked in unison to complete the installation.
R&R required some changes and remove of openings to accommodate the new more
efficient smaller outside unit, and removal to provide space for the blower inside. Before anything began, the floor was covered so as to keep debris from collecting on the floor. The crew upon finishing the project, vacuumed the floor and work areas everywhere.
The crew went out of their way to be sure all areas were cleaned, and also gathered up the old unit and hauled away.
Jeremy sat down with me and described the controls, and showed me how I could operate the controls no matter where I was at the time by wifi.
The entire installation and completion went smoothly and efficiently..
I would highly recommend you use Service Air for your heating and cooling system.
The entire process was handled professional from the beginning, starting with Kathy in the office, and the entire crew with Jeremy and his crew.
Thank you Service Air for having great employees who care from start to finish. -
Hunter was very professional and courteous. He has been to our home several times over the past few years for regular maintenance and necessary repairs, and each time, he has been great. I have used Service Air now for 5 years, and I continue … More to be pleased with their service, timeliness, and fair pricing.
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Our repair man Curtis was awesome!! From the 1st call to the AC working was like 1 hour on a Friday! That IS EXPRESS service ! Curtis was knowledgeable , informative and professional …. And did I mention FAST! I’m too old for this Florida … More heat and I’m so thankful for Curtis! It wasn’t crazy expensive and we will not have to live in a hour house this weekend 🎉🎉🎉 PRAISE!!
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My experience with this company was very positive, I dealt with Angela, Jase and Heath they were very professional, and friendly. All my questions were answered in a timely manner and had fed back when needed. I am extremely satisfied with … More all aspects of this company and would not hesitate to use them again and refer them to others. Thank you it was a pleasure.
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Service Air’s representative was extremely knowledgeable and personable. I did a lot of research before purchasing my air conditioner and felt I could trust Michael and this company. I bought it and financed it through Home Depot yesterday, … More it was installed today by Braden and Alex who did an outstanding job setting it all up! I highly recommend this company!
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Micah was an absolute delight to work with! He was super friendly and professional, but he also knew his stuff about the system. He took the time to explain how my system works, ran a system check, and even helped me adjust my unit’s settings … More to match my perfect home temperature. He was on time, answered all my questions, and treated my home with respect. From start to finish, I had an amazing customer service experience. The quality of his service and his knowledge were way beyond my expectations.
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James H. Did an amazing job. He was very polite and informative. James took pictures before and after and explained every step. I didn't feel that he was trying to sell me something I didn't need. He was efficient and cleaned … More up after himself. His work ethic and ability to work with customers is top-notch. Pricing was reasonable and competitive, and my feelings were not hurt at all. I'm nominating James H. for a nice size Christmas bonus.
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This young man came out today to survey my Ac. He did an excellent job. He was very professional, and also an outstanding person.
